This Privacy Policy describes how TWS and its subsidiaries and affiliates (collectively, "TWS," "we," "us," or "our") collect, use, protect, and disclose personal information through all channels, including our website, digital forms (e.g., LinkedIn Lead Generation), and direct communications.

By accessing our website or providing information to TWS, you consent to the practices described in this policy.

1. Data Controller and Scope

The data controller responsible for your personal data is:

TWS (Headquarters)

No. 39 Nanyun 3rd Road, Science City, Guangzhou High-tech Industrial Development Zone, Guangzhou, Guangdong Province, 510663

Email for Privacy Matters: info@tws.com

Website: https://www.tws.com/

This policy applies to the processing of personal data collected in the context of all TWS business operations globally.

2. International Compliance Commitment

TWS is committed to protecting your privacy and upholding data protection laws in the regions where we operate, including:

· European Union (GDPR): Adhering to principles of lawful processing, accountability, and data subject rights.

· United States (e.g., CCPA/CPRA - California): Ensuring transparency, notice, and providing specific consumer rights.

· Japan (APPI): Complying with rules on clear purpose specification and secure handling.

· Korea (PIPA): Following strict requirements for collection, use, and third-party provision of data.

· Australia (Privacy Act 1988): Upholding the Australian Privacy Principles (APPs).

3. Information We Collect

We collect information based on how you interact with TWS. This may include:

· A. Directly from You:

o Contact Data: Name, email address, phone number, mailing address.

o Professional Data: Job title, company name, industry, and country/region (often collected via LinkedIn Forms, website inquiry forms, or direct contact).

o Communication Data: Records of correspondence, inquiries, and feedback.

· B. Automated Data (Website/Digital):

o Technical Data: IP address, device type, operating system, browser type.

o Usage Data: Pages viewed, time spent on the site, referring site, clickstream data, and interaction with our advertisements (including on LinkedIn).

· C. Third-Party Data:

o Information provided by social media platforms (like LinkedIn) or business partners, strictly with your authorization or where legally permitted.

4. Legal Basis and Purpose of Processing

We process your personal data for the following purposes, based on the corresponding legal grounds:

5. How We Use Your Personal Information

Your information is used to support TWS operations globally:

· Fulfilling Requests: Delivering specific content, information, or quotes related to our products and services.

· Customer Relationship Management (CRM): Managing our business relationship with you.

· Marketing and Sales: Communicating about TWS products, services, events, and news relevant to your interests, including targeted advertising on platforms like LinkedIn.

· Service Enhancement: Analyzing usage data to improve our website, products, services, and marketing efforts.

6. Disclosure and Sharing of Personal Information

We do not sell or rent your personal information. We may share your data with the following parties:

· TWS Affiliates and Entities: Information may be shared internally among TWS entities to process your requests and provide comprehensive services globally.

· Service Providers: Third parties who perform functions on our behalf (e.g., hosting, IT support, CRM, email delivery). These providers are contractually obligated to protect your data.

· Business Partners: With partners for joint marketing activities, only with your consent or where a legitimate interest exists.

· Legal Compliance: When legally required (subpoena, court order) or necessary to protect our rights, property, or safety.

7. International Data Transfers

As a global company, TWS may transfer and store your personal information outside of your country of residence (e.g., outside the EEA, Japan, or Korea) to our servers or to third-party service providers located globally.

· By submitting your data, you acknowledge and agree to this international transfer.

· Safeguards: When transferring data from the EEA/UK/Switzerland, we rely on legally approved mechanisms like Standard Contractual Clauses (SCCs) or other approved measures to ensure adequate protection of your data.

8. Your Data Rights

TWS respects your right to control your personal data. Depending on your jurisdiction, you may have the following rights, which you can exercise by contacting us:

· Access/Confirmation (Global): Request confirmation of whether we process your data and obtain a copy.

· Correction/Rectification (Global): Have inaccurate data corrected.

· Erasure ("Right to be Forgotten") (GDPR, CCPA/CPRA): Request deletion of your data (subject to legal retention requirements).

· Objection/Opt-Out (Global):

o Marketing: You have the right to opt-out of all marketing communications at any time via the "unsubscribe" link or by contacting us.

o Processing: Object to processing based on legitimate interests.

· Data Portability (GDPR): Request transfer of your data to you or a third party.

9. Data Retention and Security

· Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., accounting or tax obligations). Once no longer needed, data is securely deleted or anonymized.

· Security: TWS employs appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure, and you share information at your own risk.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise any of your data rights, or have a complaint, please contact us at:

TWS Privacy Office

Email: info@tws.com

Mailing Address: No. 39 Nanyun 3rd Road, Science City, Guangzhou High-tech Industrial Development Zone, Guangzhou, Guangdong Province, 510663

11. Updates to this Policy

We may update this policy from time to time. Any changes will be posted on this page and will become effective immediately upon posting. We will indicate the date of the most recent update at the top of the policy.